Read the instructions carefully to contact us.
We thank our kind customers for respecting the customer service hours.
To give you a quicker and more precise attention service, we invite our Dear Customers to prefer " Whatsapp" as a communication channel, by sending photographs of the machine plate and, where possible, also of the spare parts required.
Or through the two email addresses below, address your request:
For New Orders:
- Whatsapp chat , 7 days a week >> WHATSAPP ICON on the right or +393246643018 CHAT ONLY (not a voice phone). You can send us photos and audio (video not supported).
- Via Email: ordini@ceruticenter.it
For Assistance Orders in Preparation:
- write to us via email: assistenza@ceruticenter.it indicating the ID of your order in preparation and we will update you on the status.
For Returns, Delays or other issues:
- write to us via email: assistenza@ceruticenter.it indicating the ID of your order, attaching photographs of the items received, describing the problem in detail.
Vermezzo con Zelo headquarters:
Customer service hours:
MONDAY TO SATURDAY:
from 09:30 to 12:00 and from 15:00 to 18:00
Phone: +39 02/9440300